Competency map
A practical, job-relevant breakdown of what I build, operate, troubleshoot, and document.
Core areas
Service Desk Operations
Ticket triage, incident ownership, stakeholder updates, knowledge articles, and clean handoffs.
Networking
Subnetting, routing concepts, segmentation, firewall rule reasoning, and traffic verification.
Systems Administration
Linux and Windows fundamentals: services, logs, permissions, updates, and safe change workflows.
Tools and technologies
Web + TLS
Apache virtual hosts, SNI, Let’s Encrypt issuance/renewal, and controlled exposure through a firewall.
Containers
Deploying services with Docker, mapping ports intentionally, and validating what is actually listening.
Observability
Practical logging and metrics: “what happened,” “when,” and “what changed” without guessing.
Automation
Scripts and runbooks that favor safety, verification, and simple rollback.
Replace or expand any section as you add proof links and screenshots in the Work page.